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Woo! Get ready for fun! You’re 5G covered at

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Woo! You’re all covered with our mighty 4G

Speed and coverage can vary depending on location and number of users.

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Woo! You're covered at

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We need to chat

Give us a call on 0330 686 6000 and quote the reference THREEBB-ONLINE-B1 and we’ll get this sorted.

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Due to phenomenal demand we can't get you on 5G right now

Sorry about that. But get yourself on the waiting list and we'll be in touch.

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Our mighty 5G is on its way

It’s about to launch in your area – register for updates and be the first in line.

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Register for updates
Why wait for 5G on Three?

Because if it’s not Three, it’s not real 5G. We’re building the UK’s fastest 5G network. How fast is it? It’s instant. Just like life.

Find out more about 5G

Due to phenomenal demand we can't get you on 5G right now

Sorry about that. But get yourself on the waiting list and we'll be in touch.

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Woo! You're all covered with our mighty 4G

Check out our great Home Broadband plans at Three.co.uk

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Undefined

This is an estimate of the average speed you’re likely to get, based on your location. The speed you experience could be affected by local factors such as the type of walls and windows in your building, the number of people using the network and sometimes the external environment. It’s also dependent on the correct setup of your hub. Step by step instructions can be found in our user guide and will help you achieve the best speeds, and don’t worry, if you’re not happy with the service we offer a 14-day money back guarantee. This is an estimate of the average speed you’re likely to get, based on your location. The speed you experience could be affected by local factors such as the type of walls and windows in your building, the number of people using the network and sometimes the external environment. It’s also dependent on the correct setup of your hub. Step by step instructions can be found in our user guide and will help you achieve the best speeds, and don’t worry, if you’re not happy with the service we offer a 14-day money back guarantee. The speed you experience could be affected by local factors such as the number of people using the network and sometimes the external environment. But don't worry, if you're not happy with the service, we offer a 30-Day Happiness Guarantee.

FAQs

Which areas do you cover for 4G and 5G?

I can find Three Broadband at my postcode, but my address isn’t showing in the option list. Why is this?

It say’s on your website that you don't have coverage in my area, but my neighbours in the building use your service. Why can't I?

I used to be able to get Three Broadband at my address, but now I can't. Why is this?

I'm in a rental property, can I still get Three Broadband?

I just moved into a property and one of your hubs is here. Can I start using it today?

If I get a 12 month contract can I take the hub with me if I move house?

If I order Three Broadband, can I keep my current broadband service running in parallel?

Do you inform my current provider that I want to cancel and sign up to Three Broadband or do I?

The mobile signal in my property is quite poor. Will this reflect the speeds I can expect or the quality of service?

What are the upload speeds of your service?

I want to sign up for Three Broadband but don't have a UK bank account, can I still be a customer?

I tried to order Three Broadband but I received a message about you being unable to do credit check, what should I do next?

Can the weather affect my service?

What if I’m not happy with my service?

If I sign up for a 12 month contract, but need to cancel early, what is the termination fee?

What does your Acceptable Use Policy mean for me?

For information on any ongoing broadband issues or outages visit our Three Broadband network status page