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Woo! Get ready for fun! You’re 5G covered at

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Woo! You’re all covered with our mighty 4G

Speed and coverage can vary depending on location and number of users.

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Woo! You're covered at

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We need to chat

Give us a call on 0330 686 6000 and quote the reference THREEBB-ONLINE-B1 and we’ll get this sorted.

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Due to phenomenal demand we can't get you on 5G right now

Sorry about that. But get yourself on the waiting list and we'll be in touch.

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Our mighty 5G is on its way

It’s about to launch in your area – register for updates and be the first in line.

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Why wait for 5G on Three?

Because if it’s not Three, it’s not real 5G. We’re building the UK’s fastest 5G network. How fast is it? It’s instant. Just like life.

Find out more about 5G

Due to phenomenal demand we can't get you on 5G right now

Sorry about that. But get yourself on the waiting list and we'll be in touch.

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Woo! You're all covered with our mighty 4G

Check out our great Home Broadband plans at Three.co.uk

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Undefined

This is an estimate of the average speed you’re likely to get, based on your location. The speed you experience could be affected by local factors such as the type of walls and windows in your building, the number of people using the network and sometimes the external environment. It’s also dependent on the correct setup of your hub. Step by step instructions can be found in our user guide and will help you achieve the best speeds, and don’t worry, if you’re not happy with the service we offer a 14-day money back guarantee. This is an estimate of the average speed you’re likely to get, based on your location. The speed you experience could be affected by local factors such as the type of walls and windows in your building, the number of people using the network and sometimes the external environment. It’s also dependent on the correct setup of your hub. Step by step instructions can be found in our user guide and will help you achieve the best speeds, and don’t worry, if you’re not happy with the service we offer a 14-day money back guarantee. The speed you experience could be affected by local factors such as the number of people using the network and sometimes the external environment. But don't worry, if you're not happy with the service, we offer a 30-Day Happiness Guarantee.

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FAQs

I feel I need extra support from Three Broadband due to my circumstances

I’d like to add another service (such as account settings or a static IP address) to my existing account, how do I do this?

How do I set up or change a direct debit?

How do I check my bill or view a past bill?

Why is my first bill more than the monthly charge I signed up for?

When will I receive my next bill?

What are my charges this month?

I’ve left Three Broadband and want to view an old bill, how do I do this?

I'm moving to an area that is not covered by Three Broadband, what do I need to do?

How do I transfer the name of the owner on my account?

How do I cancel my contract with you?

I have cancelled my account with you, and returned my hub, but you are still sending me bills. Why is this happening?

I’ve come to the end of my contract, do I need to return the hub after I have cancelled?

What is an Acceptable Use Policy?

Does the Acceptable Use Policy limit my usage now?

I regularly stream video via Netflix/Amazon, will I be affected by the Acceptable Use Policy?

My contract is coming to an end, if I renew, will I face increased prices?

For information on any ongoing broadband issues or outages visit our Three Broadband network status page