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Please give us a call on 0330 686 6000, quote the reference THREEBB-ONLINE-B1, and we'll be happy to help.

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We expect your connection to be:

Undefined

The speed you experience could be affected by local factors such as the number of people using the network and sometimes the external environment. But don't worry, if you're not happy with the service, we offer a 30-Day Happiness Guarantee. This is an estimate of the average speed you’re likely to get, based on your location. The speed you experience could be affected by local factors such as the type of walls and windows in your building, the number of people using the network and sometimes the external environment. It’s also dependent on the correct setup of your hub. Step by step instructions can be found in our user guide and will help you achieve the best speeds, and don’t worry, if you’re not happy with the service we offer a 14-day money back guarantee. Packages are available at up to 50Mbps, 250Mbps or 1Gbps. This is an estimate of the speed you are likely to get. However, the speed you experience can be affected by factors such as the time of day and the number of people using the service at the same time. But don’t worry, if you’re not happy with the service, we offer a 14 day money back guarantee.

You're covered. However due to recent optimisation of our network we are not adding new customers in this area

We expect your speed to be

Undefined

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Network status

Here you can find information about the status of our network.
Please check our Help section or feel free to contact us if you are experience any issues.

Outages in your area?

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Network improvements

Unplanned outages

Here at Three Broadband we do everything we can to keep our network as stable as possible, so you can enjoy a great service all year round. In 2018 we achieved 99.97% uptime. A stat we’re pretty proud of. But keen to be better.

Sometimes outages are out of our hands, like a third-party fault or a power cut. We also have planned outages, when we have scheduled work to make improvements or fix any issues.

We’ll only carry out work which could impact our customers if it’s necessary and will give you better broadband. We’re sorry for any inconvenience.