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Woo! Get ready for fun! You’re 5G covered at

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Speed and coverage can vary depending on location and number of users.

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Give us a call on 0330 686 6000 and quote the reference THREEBB-ONLINE-B1 and we’ll get this sorted.

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Due to phenomenal demand we can't get you on 5G right now

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Due to phenomenal demand we can't get you on 5G right now

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Undefined

This is an estimate of the average speed you’re likely to get, based on your location. The speed you experience could be affected by local factors such as the type of walls and windows in your building, the number of people using the network and sometimes the external environment. It’s also dependent on the correct setup of your hub. Step by step instructions can be found in our user guide and will help you achieve the best speeds, and don’t worry, if you’re not happy with the service we offer a 14-day money back guarantee. This is an estimate of the average speed you’re likely to get, based on your location. The speed you experience could be affected by local factors such as the type of walls and windows in your building, the number of people using the network and sometimes the external environment. It’s also dependent on the correct setup of your hub. Step by step instructions can be found in our user guide and will help you achieve the best speeds, and don’t worry, if you’re not happy with the service we offer a 14-day money back guarantee. The speed you experience could be affected by local factors such as the number of people using the network and sometimes the external environment. But don't worry, if you're not happy with the service, we offer a 30-Day Happiness Guarantee.

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I am struggling to connect to Sky, is this a known issue?

We're aware some customers may have issues connecting to Sky's products. We currently don't support Sky Q but we're working with Sky on a fix for this. For Sky+, don't fret, we can help resolve this, we’ll just need you to give us a call on 0330 686 8000 when you're with your hub so we can change a few settings for you. You’ll be up and running in no time.

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