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Woo! Get ready for fun! You’re 5G covered at

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Woo! You’re all covered with our mighty 4G

Speed and coverage can vary depending on location and number of users.

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Woo! You're covered at

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We need to chat

Give us a call on 0330 686 6000 and quote the reference THREEBB-ONLINE-B1 and we’ll get this sorted.

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Due to phenomenal demand we can't get you on 5G right now

Sorry about that. But get yourself on the waiting list and we'll be in touch.

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Our mighty 5G is on its way

It’s about to launch in your area – register for updates and be the first in line.

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Why wait for 5G on Three?

Because if it’s not Three, it’s not real 5G. We’re building the UK’s fastest 5G network. How fast is it? It’s instant. Just like life.

Find out more about 5G

Due to phenomenal demand we can't get you on 5G right now

Sorry about that. But get yourself on the waiting list and we'll be in touch.

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Woo! You're all covered with our mighty 4G

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Undefined

This is an estimate of the average speed you’re likely to get, based on your location. The speed you experience could be affected by local factors such as the type of walls and windows in your building, the number of people using the network and sometimes the external environment. It’s also dependent on the correct setup of your hub. Step by step instructions can be found in our user guide and will help you achieve the best speeds, and don’t worry, if you’re not happy with the service we offer a 14-day money back guarantee. This is an estimate of the average speed you’re likely to get, based on your location. The speed you experience could be affected by local factors such as the type of walls and windows in your building, the number of people using the network and sometimes the external environment. It’s also dependent on the correct setup of your hub. Step by step instructions can be found in our user guide and will help you achieve the best speeds, and don’t worry, if you’re not happy with the service we offer a 14-day money back guarantee. The speed you experience could be affected by local factors such as the number of people using the network and sometimes the external environment. But don't worry, if you're not happy with the service, we offer a 30-Day Happiness Guarantee.

How can we help?

Hints and tips

There are lights on my hub but I cannot connect to the broadband, what should I do?

Oh dear. We’re sorry to hear you're experiencing issues. Here are some simple steps to try and get you back online:

Ensure your device’s Wi-Fi setting is turned on.
Double check you’re connected to the correct network (Relish SSID)
Reboot your hub, leave the device off for about 30 seconds and reconnect.
Try to re-locate the device to get a better signal.

If you’re still having trouble, please chat to us online or call us on 0330 686 8000. We’ll do everything we can to get you up and running.

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For information on any ongoing broadband issues or outages visit our Three Broadband network status page