We use cookies to give you the very best experience. By using our website you consent to our cookie policy.

Hints and tips

I can't access a particular webpage, what should I do?

Have you tried accessing the site from a different connection as it could be a faulty webpage? Alternatively have you got Parental Controls enabled as this may have stopped you accessing this webpage? To disable these, please log in to your online account using the email address you provided when you signed up. Once logged in go to "My Services" Tab, and uncheck "Content Lock" option. Job done.

Was this article helpful?
Thank you for your feedback
4 out of 10 found this useful

For information on any ongoing broadband issues or outages visit our Three Broadband network status page