We use cookies to give you the very best experience. By using our website you consent to our cookie policy.

Are we in your area?

Postcode search loading icon

Sorry we can't find: ""

Try a different address

Oops! Something went wrong

Woo! You're covered at

Sorry, we're currently unable to progress this any further online.

Please give us a call on 0330 686 6000, quote the reference THREEBB-ONLINE-B1, and we'll be happy to help.

Choose your plan Choose your home plan Choose your work plan

We expect your connection to be:

Undefined

The speed you experience could be affected by local factors such as the number of people using the network and sometimes the external environment. But don't worry, if you're not happy with the service, we offer a 30-Day Happiness Guarantee. This is an estimate of the average speed you’re likely to get, based on your location. The speed you experience could be affected by local factors such as the type of walls and windows in your building, the number of people using the network and sometimes the external environment. It’s also dependent on the correct setup of your hub. Step by step instructions can be found in our user guide and will help you achieve the best speeds, and don’t worry, if you’re not happy with the service we offer a 14-day money back guarantee. Packages are available at up to 50Mbps, 250Mbps or 1Gbps. This is an estimate of the speed you are likely to get. However, the speed you experience can be affected by factors such as the time of day and the number of people using the service at the same time. But don’t worry, if you’re not happy with the service, we offer a 14 day money back guarantee.

You're covered. However due to recent optimisation of our network we are not adding new customers in this area

We expect your speed to be

Undefined

Great, we'll be in touch soon!

Leave us your email address so we can email you once we make Three Broadband available again in your area

You must consent to for us to email you when in your area.

Sorry, we're not currently in your area

Don't worry, we're expanding so why not...

Thanks, your vote has been cast

Great, we'll be in touch soon!

Enter your email address and we'll let you know when we're in your area

You must consent to for us to email you when in your area.

Vote for us to come to your area next

How can we help?

Browse help categories

Hints and tips

I think I have a faulty hub. Can I have a new one?

It’s very unusual for a hub to be faulty, but if you can’t resolve this by rebooting please give us a call on 0330 686 8000 and we’ll swoop in to help out. If your hub is faulty and still within warranty we’ll be able to send an engineer round to check this for you. No dramas.

Was this article helpful?
Thank you for your feedback
4 out of 8 found this useful

For information on any ongoing broadband issues or outages visit our Three Broadband network status page

Still no luck?

Give us a call

0330 686 8000

Chat to us online

Open live chat

Are we in your area?