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Undefined

This is an estimate of the average speed you’re likely to get, based on your location. The speed you experience could be affected by local factors such as the type of walls and windows in your building, the number of people using the network and sometimes the external environment. It’s also dependent on the correct setup of your hub. Step by step instructions can be found in our user guide and will help you achieve the best speeds, and don’t worry, if you’re not happy with the service we offer a 14-day money back guarantee. This is an estimate of the average speed you’re likely to get, based on your location. The speed you experience could be affected by local factors such as the type of walls and windows in your building, the number of people using the network and sometimes the external environment. It’s also dependent on the correct setup of your hub. Step by step instructions can be found in our user guide and will help you achieve the best speeds, and don’t worry, if you’re not happy with the service we offer a 14-day money back guarantee. The speed you experience could be affected by local factors such as the number of people using the network and sometimes the external environment. But don't worry, if you're not happy with the service, we offer a 30-Day Happiness Guarantee.

FAQs

There are no lights lit up on my hub, what should I do?

There are lights on my hub but I cannot connect to the broadband, what should I do?

I think I have a faulty hub. Can I have a new one?

I can't connect to any webpage or access the internet, what do I do?

I can't access a particular webpage, what should I do?

We get very good speeds most the time, but sometimes the speed goes down, what can I do?

How many devices can I have connected at once?

Can I use a different SIM card in the Three Broadband Hub?

How do I access my Three Broadband Hub Homepage page?

How do I connect my devices to the Three Broadband Hub?

Is there currently an outage in my area?

Which operating systems do you support?

Is the Three Broadband Hub compatible with VoIP?

I am struggling to connect to Sky, is this a known issue?

For information on any ongoing broadband issues or outages visit our Three Broadband network status page