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Account and billing

Why is my first bill more than the monthly charge I signed up for?

Your first bill might be a tad higher than your usual monthly plan because as well as a full month, you’ll also be charged from the day you joined Three Broadband up to your first bill, this is called pro-rata. Fear not, this is a one off charge and on all your future bills you’ll only see your monthly plan plus any extra services you purchase.

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