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Woo! Get ready for fun! You’re 5G covered at

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Woo! You’re all covered with our mighty 4G

Speed and coverage can vary depending on location and number of users.

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Looking for 5G? We hope to have 5G in your area soon. Register for updates here.

Woo! You're covered at

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We need to chat

Give us a call on 0330 686 6000 and quote the reference THREEBB-ONLINE-B1 and we’ll get this sorted.

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Due to phenomenal demand we can't get you on 5G right now

Sorry about that. But get yourself on the waiting list and we'll be in touch.

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Our mighty 5G is on its way

It’s about to launch in your area – register for updates and be the first in line.

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Why wait for 5G on Three?

Because if it’s not Three, it’s not real 5G. We’re building the UK’s fastest 5G network. How fast is it? It’s instant. Just like life.

Find out more about 5G

Due to phenomenal demand we can't get you on 5G right now

Sorry about that. But get yourself on the waiting list and we'll be in touch.

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Woo! You're all covered with our mighty 4G

Check out our great Home Broadband plans at Three.co.uk

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Undefined

This is an estimate of the average download speed you’re likely to get, based on your location. Your speed can be affected by the type of walls and windows in your building, the number of people using the network, and the external environment. Make sure you follow the user guide to get the best speed. This is an estimate of the average download speed you’re likely to get, based on your location. Your speed can be affected by the type of walls and windows in your building, the number of people using the network, and the external environment. Make sure you follow the user guide to get the best speed. The speed you experience could be affected by local factors such as the number of people using the network and sometimes the external environment. But don't worry, if you're not happy with the service, we offer a 30-Day Happiness Guarantee.

FAQs

I can find Three Broadband at my postcode, however my address is not provided in the option list. Why is this?

If I sign up for a 12 month contract, but need to cancel early, what is the termination fee?

I feel I need extra support from Three Broadband due to my circumstances

I would like to add another service (such as account settings or a static IP address) to my existing account, how do I do this?

Do I need a phone line?

Is there a cost for installation?

How quickly can I get the service?

Do I need to be present for the install?

How can I change my install date?

My installer hasn’t arrived on time, what should I do?

Does the indoor Hub require power?

How do I connect my devices to the broadband?

Where do I find my broadband network name and WiFi Key?

Can I get a static IP address?

Can I set up parental control?

How do I reset my WiFi Key (password?)

How do I set up a VPN with your service?

There are no lights lit up on my hub, what should I do?

There are lights on my hub but I cannot connect to the broadband, what should I do?

I think I have a faulty hub. Can I have a new one?

I can't connect to any webpage or access the internet, what do I do?

I can't access a particular webpage, what should I do?

We get very good speeds most the time, but sometimes the speed goes down, what can I do?

Can I use a different SIM card in the Three Broadband Hub?

How do I access my Three Broadband Hub Homepage page?

How do I connect my devices to the Three Broadband Hub?

Is there currently an outage in my area?

Which operating systems do you support?

Is the Three Broadband Hub compatible with VoIP?

I am struggling to connect to Sky, is this a known issue?

For information on any ongoing broadband issues or outages visit our Three Broadband network status page