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Order, delivery and set-up

Where do I find my broadband network name and Wi-Fi Key?

If you’ve got our 4G service then your network name (SSID) and Wi-Fi key (password) are displayed on a sticker either on the bottom or on the back of your hub. If you have our 5G service, then you can find these details on a sticker on the bottom of your hub. Check out our User Guide for more help.

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For information on any ongoing broadband issues or outages visit our Three Broadband network status page