We use cookies to give you the very best experience. By using our website you consent to our cookie policy.

Are we in your area?

Postcode search loading icon

Sorry we can't find: ""

Try a different address

Oops! Something went wrong

Woo! Get ready for fun! You’re 5G covered at

Address not found

Woo! You’re all covered with our mighty 4G

Speed and coverage can vary depending on location and number of users.

Address not found

Woo! You're covered at

Address not found

We need to chat

Give us a call on 0330 686 6000 and quote the reference THREEBB-ONLINE-B1 and we’ll get this sorted.

Address not found

Due to phenomenal demand we can't get you on 5G right now

Sorry about that. But get yourself on the waiting list and we'll be in touch.

Address not found

Our mighty 5G is on its way

It’s about to launch in your area – register for updates and be the first in line.

Address not found

Register for updates
Why wait for 5G on Three?

Because if it’s not Three, it’s not real 5G. We’re building the UK’s fastest 5G network. How fast is it? It’s instant. Just like life.

Find out more about 5G

Due to phenomenal demand we can't get you on 5G right now

Sorry about that. But get yourself on the waiting list and we'll be in touch.

Address not found

Woo! You're all covered with our mighty 4G

Check out our great Home Broadband plans at Three.co.uk

Address not found

Choose your plan Choose your home plan Choose your work plan

Undefined

This is an estimate of the average speed you’re likely to get, based on your location. The speed you experience could be affected by local factors such as the type of walls and windows in your building, the number of people using the network and sometimes the external environment. It’s also dependent on the correct setup of your hub. Step by step instructions can be found in our user guide and will help you achieve the best speeds, and don’t worry, if you’re not happy with the service we offer a 14-day money back guarantee. This is an estimate of the average speed you’re likely to get, based on your location. The speed you experience could be affected by local factors such as the type of walls and windows in your building, the number of people using the network and sometimes the external environment. It’s also dependent on the correct setup of your hub. Step by step instructions can be found in our user guide and will help you achieve the best speeds, and don’t worry, if you’re not happy with the service we offer a 14-day money back guarantee. The speed you experience could be affected by local factors such as the number of people using the network and sometimes the external environment. But don't worry, if you're not happy with the service, we offer a 30-Day Happiness Guarantee.

How can we help?

Browse help categories

Hints and tips

I only get a good connection when I’ve got the window open or place the hub outside. Is this right?

Your indoor hub needs to be placed in an open area, beside the window, in order to get good reception. We don't suggest putting your hub outside as it would get chilly, however please make sure there are no curtains or blinds blocking it. Also check that you place the hub away from any electronic devices which could interfere with the signal. Hopefully that should do the trick.

Was this article helpful?
Thank you for your feedback
0 out of 0 found this useful

For information on any ongoing broadband issues or outages visit our Three Broadband network status page

Still no luck?

Give us a call

0330 686 8000

Chat to us online

Open live chat

Are we in your area?