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Speed and coverage can vary depending on location and number of users.

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Due to phenomenal demand we can't get you on 5G right now

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Undefined

This is an estimate of the average speed you’re likely to get, based on your location. The speed you experience could be affected by local factors such as the type of walls and windows in your building, the number of people using the network and sometimes the external environment. It’s also dependent on the correct setup of your hub. Step by step instructions can be found in our user guide and will help you achieve the best speeds, and don’t worry, if you’re not happy with the service we offer a 14-day money back guarantee. This is an estimate of the average speed you’re likely to get, based on your location. The speed you experience could be affected by local factors such as the type of walls and windows in your building, the number of people using the network and sometimes the external environment. It’s also dependent on the correct setup of your hub. Step by step instructions can be found in our user guide and will help you achieve the best speeds, and don’t worry, if you’re not happy with the service we offer a 14-day money back guarantee. The speed you experience could be affected by local factors such as the number of people using the network and sometimes the external environment. But don't worry, if you're not happy with the service, we offer a 30-Day Happiness Guarantee.

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Have you tried checking the site from a different connection as it could be a faulty webpage? Alternatively, have you got Parental Controls enabled as this may have stopped you getting onto webpage? To disable these, please log in to your online account using the email address you provided when you signed up. Once you’re logged in, go to "My Services" Tab, and uncheck "Content Lock" option. Job done.

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