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Account and billing

I'm moving to an area that is not covered by Three Broadband, what do I need to do?

We want to make the goodbye as painless as possible. If you're still in contract, we may need to charge you an early termination fee or we can chat about a change of ownership. Just give us a call on 0330 686 8000 and we can chat about both options. 

Remember that if you’re on our 5G service, the broadband hub remains the property of Three Broadband and you’ll need to return it to avoid any additional charges being made to your account. Read more about our hub return policy.

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For information on any ongoing broadband issues or outages visit our Three Broadband network status page