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Account and billing

How do I cancel my contract with you?

We’ll be sad to see you go but you can cancel by calling us on 0330 686 8000. Remember, an early termination fee may apply if you're still within contract and you need to give us 30 days notice. You’re welcome back anytime.

Remember that if you’re on our 5G service, the broadband hub remains the property of Three Broadband and will need to be returned to avoid any additional charges made to your account. Read more about our hub return policy

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For information on any ongoing broadband issues or outages visit our Three Broadband network status page