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Speed and coverage can vary depending on location and number of users.

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Due to phenomenal demand we can't get you on 5G right now

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Undefined

This is an estimate of the average speed you’re likely to get, based on your location. The speed you experience could be affected by local factors such as the type of walls and windows in your building, the number of people using the network and sometimes the external environment. It’s also dependent on the correct setup of your hub. Step by step instructions can be found in our user guide and will help you achieve the best speeds, and don’t worry, if you’re not happy with the service we offer a 14-day money back guarantee. This is an estimate of the average speed you’re likely to get, based on your location. The speed you experience could be affected by local factors such as the type of walls and windows in your building, the number of people using the network and sometimes the external environment. It’s also dependent on the correct setup of your hub. Step by step instructions can be found in our user guide and will help you achieve the best speeds, and don’t worry, if you’re not happy with the service we offer a 14-day money back guarantee. The speed you experience could be affected by local factors such as the number of people using the network and sometimes the external environment. But don't worry, if you're not happy with the service, we offer a 30-Day Happiness Guarantee.

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How do I set up or change a direct debit?

Setting up a direct debit is easy as pie. Simply go to My Account and click direct debit. You can also download our direct debit form, fill it in and email us a PDF copy at customercare@threebroadband.co.uk. If you don't want to pay by direct debit, we have other payment methods, but additional charges may apply.

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