How can we help?

Account and billing

How do I set up or change a direct debit?

Setting up a direct debit is easy as pie. Simply go to My Account and click direct debit. You can also download our direct debit form, fill it in and email us a PDF copy at customercare@threebroadband.co.uk. If you don't want to pay by direct debit, we have other payment methods, but additional charges may apply.